Melbourne BMW

Meet Our Staff

Our staff here at Melbourne BMW is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Sales Staff

General Sales Manager Mike Puleio
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General Sales Manager
Mike Puleio
Finance Manager  Jenna Bemis
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Finance Manager
Jenna Bemis
Sales Manager Joey Lastella
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Sales Manager
Joey Lastella
Digital Marketing Manager Matt Stuart
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Digital Marketing Manager
Matt Stuart
Internet Specialist Lindsey Unwrath
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Internet Specialist
Lindsey Unwrath
Internet Specialist SHANNON MCLOREN
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Internet Specialist
SHANNON MCLOREN
Client Advisor Dustin  Decibus
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Client Advisor
Dustin Decibus
Client Advisor Denis  Desousa
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Client Advisor
Denis Desousa
Client Advisor Jo Carter
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Client Advisor
Jo Carter
Client Advisor Dave  Jenkins
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Client Advisor
Dave Jenkins
Client Advisor Frank  Randolfi
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Client Advisor
Frank Randolfi
Client Advisor John DiPalma
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Client Advisor
John DiPalma
Reception Debbie  Ashley
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Reception
Debbie Ashley

Meet Our Genius Program Staff

Lead Genius Michelle Tanner
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Lead Genius
Michelle Tanner

Meet Our Service Staff

Service Manager Rene  Morris
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Service Manager
Rene Morris
BMW Concierge Jonathon  Varick
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BMW Concierge
Jonathon Varick
Tech Patrick  Williams
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Tech
Patrick Williams
Tech Lenuel  Roman
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Tech
Lenuel Roman
Tech Melvin  Rodriguez
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Tech
Melvin Rodriguez
Tech Alberto  Roman
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Tech
Alberto Roman
Tech Chuesia Vue
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Tech
Chuesia Vue
Tech Jonathan Campbell
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Tech
Jonathan Campbell
Tech Cesar  Ulloa
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Tech
Cesar Ulloa
Shuttle Driver Jermaine  Parker
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Shuttle Driver
Jermaine Parker
Inventory specialist Dwayne  Waddell
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Inventory specialist
Dwayne Waddell
EDM Specialist Diane  Booth
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EDM Specialist
Diane Booth

Meet Our Parts Staff

Parts Manager Mike  Knoche, Jr.
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Parts Manager
Mike Knoche, Jr.
Parts Advisor Lucus  Frazier
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Parts Advisor
Lucus Frazier
Parts Advisor Rob  Prendergast
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Parts Advisor
Rob Prendergast
Parts Advisor John  Peterson
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Parts Advisor
John Peterson
Warehouse Specialist Dan  Grisham
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Warehouse Specialist
Dan Grisham
Parts Delivery Engineer Barry  Seltzer
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Parts Delivery Engineer
Barry Seltzer

Our Location

Melbourne BMW
1432 S. Harbor City Blvd.
Melbourne, FL 32901

Sales: 321-727-3788

Sales Hours

Monday8:30 am - 7:00 pm
Tuesday8:30 am - 7:00 pm
Wednesday8:30 am - 7:00 pm
Thursday8:30 am - 7:00 pm
Friday8:30 am - 6:00 pm
Saturday8:30 am - 6:00 pm
Sunday11:00 am - 4:00 pm

Service Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 6:00 pm
Friday7:30 am - 6:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed

Parts Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 6:00 pm
Friday7:30 am - 6:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed

MOST IMPROVED - My entire family was partial to BMW's as long as I can remember. After years of having to deal with The Imported Car Store for service, we all swore never to buy another BMW. Because of the poor service department none of us have even considered a BMW in 10+ years. Ownership changed...

- Ryan H., YELP

Jamison went above and beyond to get my services and repairs done. He made every attempt to make sure I was a Happy and return customer.

- Luis Fajardo, GOOGLE

I normally get a mix of negative feelings when I go to a car dealer. Not here. At Melbourne BMW it’s a pleasure to visit. I bought my car from Cody and he was very helpful and honest. But last time I came for service they really impressed me. I’m just going to say that Joey went out of way to...

- Ulises de Cozar, GOOGLE

Prompt service done right the first time.

- Gene Faherty, GOOGLE

Exceptional customer service.

- PHYLLIS GERSON, GOOGLE

Service department is excellent!. Most important they are honest!. Rene service mgr. Is top notch and Cesaer master tech is a rock star.

- Randall Marsalla, GOOGLE

I'm a Melbourne native but I currently live near Tampa. With that said I do all of my usual BMW buying/service needs in my area. But, on occasion when I'm visiting my hometown I stop into Melbourne BMW. Recently I had a nagging but minor problem with my 328i. The dang glove compartment light is...

- John B., YELP

Details from the service. We have had our X3 in for the same problem since we purchased it. After drive for 3-4 hours the A/C starts to blow hot air. We turn the A/C off for a few minutes, then it will blow cold again. Thinking that the A/C is freezing up would be the most logical thing. However...

- Rene Le Roy, GOOGLE

Brought my z4 in for some repairs. Jamison and the techs went above and beyond for me. They located issues i never knew were even present and made sure we got it taken care of. After it’s been to 3 different dealers and nobody could figure this out and you guys being able to locate the actual...

- matthew riddlehoover, GOOGLE

Excellent experience. Went in for service and ended up buying two vehicles. Our sales rep, Tom, was great. No pressure, took the time to understand what we were looking for and provided a fair deal without the need for haggling. Highly recommend.

- Gary Prager, GOOGLE

Our scheduled maintenance was completed timely and we were treated with courtesy and respect. All of our questions were answered and we are confident our car received proper care.

- Lynn Flint, GOOGLE

I would like to recognized the EXCELLENT CUSTOMER SERVICE that I just received by Mr. Lucas Frazier, from parts department. He understood my urgency and without making any pressure on him, he went above and beyond to solve my problem. I’ve been a Melbourne BMW customer for more than 10 years, and...

- Lilliam Mejia, GOOGLE

Melbourne BMW service was outstanding. Professional but fun, thank you for all the work you have done. My car is running better than ever. I know where I will take my car when service is needed. Whom ever washed my car did an excellent job also. Thank you all! Great experience!

- Lisa Tippmann, GOOGLE

Great Service as usual

- Adrian Laffitte, GOOGLE

My husband and I were heading North to UCF for the game when the A/C stopped working. It was 91 degrees outside and in! We pulled into service in hopes they could help us. The entire department was courteous, professional and hospitable. Brad & Ryan made sure to squeeze us into their already filled...

- June Jaeger, GOOGLE

Dylan was extremely helpful. He was courteous and his knowledge was invaluable. Excellent customer service!! Also, Mike was amazingly helpful when I had further questions. I don't usually leave reviews, but Dylan and Mike both went above and beyond what they had to. My next new BMW will be...

- D G, GOOGLE

Service was wonderful! I had an appt time scheduled and they took my X3 right in at that time. They kept me informed of the status of my vehicle while I waited. Everyone very courteous and friendly.

- Dorilyn Hitchcock, GOOGLE

Melbourne BMW... by far the finest service I've ever received. From exceptional service all the way to sales... these men and women know their stuff! Thanks again melbourne for all you do!

- Lorenzo Thomas, GOOGLE

Very friendly, no pressure, professional, well organized customer oriented. Well stocked on the different models!

- Mohamad Hussein, GOOGLE

Great customer service and a pleasant environment to wait for your vehicle

- Charles Moser, GOOGLE

Excellent service!!!

- Arthur Breitner, GOOGLE

Melbourne BMW has been my go-to place for my BMWs for over seven years. Professional, courteous and very concerned about the cost of service. I highly recommend them and will continue to use them to service my BMW.

- Don DiFrisco, GOOGLE

Great service

- Orawan Milner, GOOGLE

Awesome place ! Rachel in service is the best. ...knowledgable and kind always. Love this dealership from sales to service ! Melbourne BMW exceeds my expectations after the horrible customer service I received multiple times from Mercedes Benz.

- Laurie Nichols, GOOGLE

Melbourne BMW was the only BMW Dealership that was able to put my BMW Z4 hard top to rights after it refused to open and close correctly. Through coordination with BMW specialists they got the top working after the previous dealership is south Florida walked away from their responsibility. Look no...

- George Bodine, GOOGLE

I purchased a 2016 528i BMW 2 weeks ago from MEL BMW. I had 3 previous BMW's that I purchased, a 4 Series which I purchased from MEL BMW and two 3 Series BMW's while living in Pennsylvania. This is my first 5 Series. I must say, this car is absolute luxury and I am so ecstatic with this car. I LOVE...

- Debbie Desanto, GOOGLE

Great service. Much effort taken to keep up to date on repairs.

- Buck Rogers, GOOGLE

Excellent customer service. Far better than my local BMW in Jacksonville.

- chris phillips, GOOGLE

Just purchased my 2020 M340i from John ! I drove down from Orlando and this the level of service I experienced at this location was far better than any of my options in the Orlando area. I worked with John, Joey and Shannon. All of them were great to work with and made my purchase as smooth as...

- Adrian Araujo, GOOGLE

Johnathan and Brad and Sue are just awesome!! They are the best

- Pat Spellman, GOOGLE

The people at the BMW in Melbourne were very professional, kind and honest! Our experience with Jo Carter and Joey Lastella was excellent! Everything went very smooth. Jo Carter spent a lot of time with us taking us for a test drive and reviewing the car. Very good experience!

- Chris Fonte, GOOGLE

I needed my 528i to be serviced and didn’t have an appointment. I took it into Melbourne BMW where Justin at the service department was able to assist. He was more than helpful and willing to get me in a loaner car even though at that time they were limited. Brad the service manager was able to...

- Peter Duddie, GOOGLE

My experience at Melbourne BMW has always been amazing with Rachel and her team! Rachel always goes above and beyond to make sure all my needs are met & always makes sure I walk out happy!

- Holland Soto, GOOGLE
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