Testimonials

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Dylan Lang
Full Star Full Star Full Star Empty Star Empty Star
7-1-2020
Dylan Lang

Service wasn't bad, they genuinely tried to help me with a situation where I wanted to pull a loan on a cheap used car. The finances made no sense however and it would've been insane to pay the loan that was offered. I ended up walking on the deal. The most irritating part is when I actually gave them my regular email instead of a fake one which I normally do. They must use it somehow when they run your credit and shop for loans. Since that day the spam has been unreal. I'm usually more careful with my email too

YELP
Laura S.
Full Star Full Star Full Star Full Star Full Star
6-27-2020

I bought my first BMW and love it. I filled out a form online and worked with Amanda who was amazing. My sales rep was Jo Carter and she was awesome.Love BMW of Melbourne and will be back for my next BMW

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Eddy Merlet
Full Star Full Star Full Star Full Star Full Star
6-27-2020
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Rosana Byrd
Full Star Full Star Full Star Empty Star Empty Star
6-13-2020
Rosana Byrd

Friendly stuff and on time. But I got a cheap loaner which I might buy it since it drove well. Also, they didn’t wash my car and that’s a curtesy when you get your car serviced.

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no worries
Full Star Full Star Full Star Full Star Full Star
6-12-2020
no worries

Rob in parts is all about customer service and satisfaction. He is such a pleasure. Also Steve Alfread parts delivery person is fabulous, very personable, and gives great customer service also. Both of these gentlemen represent BMW North America 🇺🇸 Thank you for having great employees

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Ed Tubridy
Full Star Full Star Full Star Full Star Full Star
6-10-2020
Ed Tubridy

Very happy with my first experience at Melbourne BMW. I have been buying BMWs since the early 1980s (currently own a M Coupe and an X6). The staff took time to understand my concerns and addressed them with the professionalism I have come to expect from BMW. Highly recommended.

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Evelyn Zayas
Full Star Full Star Full Star Full Star Full Star
6-8-2020
Evelyn Zayas

Thank you for the prompt and complete service.

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marcelino morales
Full Star Full Star Full Star Full Star Full Star
6-7-2020
marcelino morales

RYAN was my service department representative and took care of may car and was in communication with me the whole time. Its nice when a dealership treats you good. Thank you.

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Angeleca Lozovsky
Full Star Full Star Full Star Full Star Full Star
6-5-2020
Angeleca Lozovsky

I live in Orlando and I bring all my bmws here for service. The staff here treats you like family and the detail department does any amazing job!!

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Anthony Loizzo
Full Star Full Star Full Star Full Star Full Star
6-2-2020
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Susan Hooper
Full Star Full Star Full Star Full Star Full Star
5-31-2020
Susan Hooper

So very easy! Upon arrival I was greeted with a smile, check in 1 minute, walk around car, pick up just as fast and easy. Thank you!

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John F Bottomley
Full Star Full Star Full Star Full Star Full Star
5-30-2020
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Manny Franco
Full Star Full Star Full Star Full Star Full Star
5-25-2020
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phillybiggs8486
Full Star Full Star Full Star Full Star Full Star
5-22-2020
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Joy Antonucci
Full Star Full Star Full Star Full Star Full Star
5-19-2020
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Marce Weissman
Full Star Full Star Full Star Full Star Full Star
5-11-2020
Marce Weissman

I would recommend that all your service staff wear protective masks and gloves to prep the car for service.

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DeMarco Polo
Full Star Full Star Full Star Full Star Full Star
4-28-2020
DeMarco Polo

I want to thank BMW of Melbourne in my hearts of hearts for helping with a part that I really needed.... Dylan Nalepa the Parts Advisor helped me big time in getting this part for my 2009 E92 M3.... Thank you BMW OF MELBOURNE ♡

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Emilie Heaton
Full Star Full Star Full Star Full Star Full Star
4-27-2020
Emilie Heaton

Took advantage of the 50% off Detail...……...what a great deal! Received premium service. Plus requested/received 5-point inspection to ensure all was well with my car. End product: 5-stars!!!!! My car looks and runs like new. Staff was impressive, friendly, and cared. Thanks you Melbourne BMW.

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Ralph John Miozzi
Full Star Full Star Full Star Full Star Full Star
4-24-2020
Ralph John Miozzi

Service staff is very competent. Minor issue resolved relatively fast.

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James Campbell
Full Star Full Star Full Star Full Star Full Star
4-9-2020
James Campbell

The customer service is fantastic, every service representative has been helpful and knowledgeable. I highly recommend this dealership.

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Steve Cooper
Full Star Full Star Full Star Full Star Full Star
3-30-2020
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CLYDE OLIVER
Full Star Full Star Full Star Full Star Full Star
3-30-2020
CLYDE OLIVER

Thank you for replacing the part on my car and returning the car to me washed and cleaned both interior and exterior.

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Pleasant Lewis
Full Star Full Star Full Star Full Star Full Star
3-30-2020
Pleasant Lewis

Ryan is a good man and takes good care of me when I am in for service.

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David Hope
Full Star Full Star Full Star Full Star Full Star
3-30-2020
David Hope

Prompt same day service. Fixed problem. Very impressive diagnosis by knowledgeable service manager. Also very helpful with keeping charges to a minimum. We will not hesitate to return in the future for service.

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Zoraida Diaz
Full Star Full Star Full Star Full Star Full Star
3-18-2020
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Robert Sisko
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Robert Sisko

My wife, Kim, and I cannot say enough about the personal service Jo Carter, gave us on the purchase of my wife's BMW. Her knowledge of the vehicles and brand was quite amazing. Jo never once treated Kim like customer, she treated her like a friend. She made a point to find the perfect match for Kim. The entire team at BMW of Melbourne were top notch. Their service is impeccable.

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Barbara Partridge
Full Star Full Star Full Star Full Star Full Star
3-15-2020
Barbara Partridge

Took my car in for scheduled oil change. Melbourne BMW service runs very smoothly and you are back in your car in no time. Great place to go!

YELP
Steve W.
Full Star Full Star Full Star Full Star Full Star
3-9-2020

My wife and I purchased a Certified 2019 440i (beautiful car!) yesterday from Melbourne BMW. I don't think I have ever said this about buying a car before but it was a great experience. Our salesperson was Jo and she was fantastic! Lindsey, Amanda and Jenna were also great. A very helpful and friendly staff. I would purchase another vehicle from this dealership.

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Agustin Gracia
Full Star Full Star Full Star Full Star Full Star
3-7-2020
Agustin Gracia

The Melbourne BMW service team is one of the best in the business. They take care of you long after the sale, to ensure you're happy with your purchase. I'm glad I bought my Z4 at Melbourne BMW.

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leida rister
Full Star Full Star Full Star Full Star Full Star
3-5-2020
leida rister

The services was great and Rachel was magnificent and friendly. Keep the great job😀

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Wayne Ivan
Full Star Full Star Full Star Full Star Full Star
3-4-2020
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Sean McCusker
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Sean McCusker

Jamison was incredibly helpful throughout the entire process, including listening to a more obscure request that I had for a software update. He kept me well-informed, and was able to deliver on everything I was interested in. Will definitely be taking my BMW back when service is required.

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bob weinberg
Full Star Full Star Full Star Full Star Full Star
2-29-2020
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Alex P.
Full Star Full Star Full Star Full Star Full Star
2-29-2020

My recent purchase process was amazingly smooth, and I am so thankful for Joey and Denis' help to order, manage, and deliver my new X5! But what impressed me even more was what happened in the next week... somehow I caught a nail in a tire! Worse, my wife was away for the weekend and I was alone with two young children! But from the time I called and spoke with Renae, to when I arrived and Tyler helped get my work order quickly processed, and Jonathon found me a loaner, I felt like family. Before I knew it, my eldest daughter was eating cupcakes and we were on our way with "Beemer the Bear" as my daughter named it - an awesome gift from the service team. Within a week I needed help, and this BMW dealer went above and beyond. Thank you to the sales and the service team!!

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Renee Stewart
Full Star Full Star Full Star Full Star Full Star
2-27-2020
Renee Stewart

Very professional and quick on a very busy Saturday.

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Steven rutherford
Full Star Full Star Full Star Full Star Full Star
2-22-2020
Steven rutherford

Jamison, Rachael and Rene in the Service Department have always been just super to deal with on both our BMW's. Same for Jo Carter and Mike in the Sales Department. As far as we are concerned, they are the go to staff!

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Rumesh Senthilnathan
Full Star Full Star Full Star Full Star Full Star
2-16-2020
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mall security
Full Star Full Star Full Star Full Star Empty Star
2-14-2020
mall security

Bought my first BMW sports car. its nice and expensive. ! But you get what you pay for...