SERVICE DEPARTMENT

Our Location

Melbourne BMW
1432 S. Harbor City Blvd.
Melbourne, FL 32901

Service: 321-309-6450

Service Hours

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Concierge Service
Concierge Service

Get Complimentary Pick Up and Delivery For All Service Needs up to 50 miles.

Oil Service Starting at $99.95
Oil Service Starting at $99.95

Click Here For Service

*see dealer for details

YOU CAN'T MISS THEM ALL.

YOU MAY BE COVERED WITH ROAD HAZARD TIRE COVERAGE

Nails, potholes, and other road hazards can cause serious and costly damage to your tires. Now, eligible tires purchased at a participating BMW Center will have complimentary Road Hazard Tire Coverage for the first year.

Visit your BMW Tire Center for more details.

4th OF JULY SAVINGS MONTH LONG!

$50.00 OFF YOUR SERVICE BILL OVER $200.00*

In honor of the holiday, Melbourne BMW would like to offer you limited-time savings when you visit our service center. Choosing the Melbourne BMW service center signifies that you expect the very best care possible for your BMW. Our service center uses only Original BMW Parts backed by a two-year unlimited mileage, limited warranty and installed by our BMW trained technicians who are committed to providing you and your vehicle with the ultimate premium service experience every time you visit. For more information or to schedule an appointment, contact Melbourne BMW at (321) 309-6450

*Not valid for tire purchases. Please contact Melbourne BMW for details. Price excludes tax. Offer valid only at Melbourne BMW. Limit one per customer. Email must be presented at time of service write-up. Not valid on services covered under the BMW Ultimate Care Program or Value Service. Applies only to BMW vehicles. Cannot be combined with any other offers. Offer expires July 31, 2020.

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Scan the QR Code using a scanner app on your smartphone.
Home or Office pick up and drop off

Call in advance to schedule pick up and drop off with a loaner.

Call dealer for details, must be scheduled

Meet Our Service Staff

Service Manager Rene  Morris
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Service Manager
Rene Morris
Concierge Services Eric Scigo
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Concierge Services
Eric Scigo
Concierge Services Tyler Phillips
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Concierge Services
Tyler Phillips
Assistant Service Manager Rachel Rowland
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Assistant Service Manager
Rachel Rowland
Service Advisor Ryan O'Shaughnessy
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Service Advisor
Ryan O'Shaughnessy
Service Advisor Jamison Bowser
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Service Advisor
Jamison Bowser
Service Advisor Tyler McNicol
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Service Advisor
Tyler McNicol
Customer Experience Director Chris  Zalman
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Customer Experience Director
Chris Zalman
Tech Melvin  Rodriguez
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Tech
Melvin Rodriguez
Tech Patrick  Williams
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Tech
Patrick Williams
Tech Lenuel  Roman
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Tech
Lenuel Roman
Tech Alberto  Roman
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Tech
Alberto Roman
Tech Cesar  Ulloa
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Tech
Cesar Ulloa
Detail Manager Jermaine  Parker
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Detail Manager
Jermaine Parker
Inventory specialist Dwayne  Waddell
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Inventory specialist
Dwayne Waddell
Tech Jonathan Campbell
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Tech
Jonathan Campbell
EDM Specialist Diane  Booth
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EDM Specialist
Diane Booth

Contact Information

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Rene and her staff in parts and service are great to work with

- Danny Baker, GOOGLE

Service wasn't bad, they genuinely tried to help me with a situation where I wanted to pull a loan on a cheap used car. The finances made no sense however and it would've been insane to pay the loan that was offered. I ended up walking on the deal. The most irritating part is when I actually gave...

- Dylan Lang, GOOGLE

I bought my first BMW and love it. I filled out a form online and worked with Amanda who was amazing. My sales rep was Jo Carter and she was awesome.Love BMW of Melbourne and will be back for my next BMW

- Laura S., YELP

Friendly stuff and on time. But I got a cheap loaner which I might buy it since it drove well. Also, they didn’t wash my car and that’s a curtesy when you get your car serviced.

- Rosana Byrd, GOOGLE

Rob in parts is all about customer service and satisfaction. He is such a pleasure. Also Steve Alfread parts delivery person is fabulous, very personable, and gives great customer service also. Both of these gentlemen represent BMW North America 🇺🇸 Thank you for having great employees

- no worries, GOOGLE

Very happy with my first experience at Melbourne BMW. I have been buying BMWs since the early 1980s (currently own a M Coupe and an X6). The staff took time to understand my concerns and addressed them with the professionalism I have come to expect from BMW. Highly recommended.

- Ed Tubridy, GOOGLE

Thank you for the prompt and complete service.

- Evelyn Zayas, GOOGLE

RYAN was my service department representative and took care of may car and was in communication with me the whole time. Its nice when a dealership treats you good. Thank you.

- marcelino morales, GOOGLE

I live in Orlando and I bring all my bmws here for service. The staff here treats you like family and the detail department does any amazing job!!

- Angeleca Lozovsky, GOOGLE

So very easy! Upon arrival I was greeted with a smile, check in 1 minute, walk around car, pick up just as fast and easy. Thank you!

- Susan Hooper, GOOGLE

I would recommend that all your service staff wear protective masks and gloves to prep the car for service.

- Marce Weissman, GOOGLE

I want to thank BMW of Melbourne in my hearts of hearts for helping with a part that I really needed.... Dylan Nalepa the Parts Advisor helped me big time in getting this part for my 2009 E92 M3.... Thank you BMW OF MELBOURNE ♡

- DeMarco Polo, GOOGLE

Took advantage of the 50% off Detail...……...what a great deal! Received premium service. Plus requested/received 5-point inspection to ensure all was well with my car. End product: 5-stars!!!!! My car looks and runs like new. Staff was impressive, friendly, and cared. Thanks you Melbourne BMW.

- Emilie Heaton, GOOGLE

Service staff is very competent. Minor issue resolved relatively fast.

- Ralph John Miozzi, GOOGLE

The customer service is fantastic, every service representative has been helpful and knowledgeable. I highly recommend this dealership.

- James Campbell, GOOGLE

Thank you for replacing the part on my car and returning the car to me washed and cleaned both interior and exterior.

- CLYDE OLIVER, GOOGLE

Ryan is a good man and takes good care of me when I am in for service.

- Pleasant Lewis, GOOGLE

Prompt same day service. Fixed problem. Very impressive diagnosis by knowledgeable service manager. Also very helpful with keeping charges to a minimum. We will not hesitate to return in the future for service.

- David Hope, GOOGLE

My wife, Kim, and I cannot say enough about the personal service Jo Carter, gave us on the purchase of my wife's BMW. Her knowledge of the vehicles and brand was quite amazing. Jo never once treated Kim like customer, she treated her like a friend. She made a point to find the perfect match for...

- Robert Sisko, GOOGLE

Took my car in for scheduled oil change. Melbourne BMW service runs very smoothly and you are back in your car in no time. Great place to go!

- Barbara Partridge, GOOGLE

My wife and I purchased a Certified 2019 440i (beautiful car!) yesterday from Melbourne BMW. I don't think I have ever said this about buying a car before but it was a great experience. Our salesperson was Jo and she was fantastic! Lindsey, Amanda and Jenna were also great. A very helpful and...

- Steve W., YELP

The Melbourne BMW service team is one of the best in the business. They take care of you long after the sale, to ensure you're happy with your purchase. I'm glad I bought my Z4 at Melbourne BMW.

- Agustin Gracia, GOOGLE

The services was great and Rachel was magnificent and friendly. Keep the great job😀

- leida rister, GOOGLE

Jamison was incredibly helpful throughout the entire process, including listening to a more obscure request that I had for a software update. He kept me well-informed, and was able to deliver on everything I was interested in. Will definitely be taking my BMW back when service is required.

- Sean McCusker, GOOGLE

My recent purchase process was amazingly smooth, and I am so thankful for Joey and Denis' help to order, manage, and deliver my new X5! But what impressed me even more was what happened in the next week... somehow I caught a nail in a tire! Worse, my wife was away for the weekend and I was alone...

- Alex P., YELP

Very professional and quick on a very busy Saturday.

- Renee Stewart, GOOGLE

Jamison, Rachael and Rene in the Service Department have always been just super to deal with on both our BMW's. Same for Jo Carter and Mike in the Sales Department. As far as we are concerned, they are the go to staff!

- Steven rutherford, GOOGLE
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